Effective date: 10th day of January 2024
https://cxlab.health (the "Site") isowned and operated by CX Innovation Lab Inc. CX Innovation Lab Inc. is the data controller and can be contacted at: privacy@cxlab.health
The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:
1. The personal data we will collect
2. Use of collected data
3. Who has access to the data collected
4. The rights of Site users; and
5. The Site's cookie policy
This Privacy Policy applies in addition to the terms and conditions of our Site.
By using our Site users agree that they consent to:
- The conditions set out in this Privacy Policy.
When the legal basis for us processing your personal data is that you have provided your consent to that processing, you may withdraw your consent at any time. If you withdraw your consent, it will not make processing, which we completed before you withdrew your consent, unlawful.
You can withdraw your consent by contacting the Data Protection Officer.
We collect and process personal data about users only when we have a basis for doing so. We rely on the following bases to collect and process the personal data of users:
We only collect data that helps us achieve the purpose set out in this Privacy Policy. We will not collect additional data beyond the data listed below without first notifying you.
Personal Data Collected in a Non-Automatic Way
We may also collect the following data when youperform certain functions on our Site:
This data may be collected using the following methods:
Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.
This data may be collected using the following methods:
Employees
We may disclose user data to any member of our organization who reasonably needs access to user data to achieve the purpose set out in this Privacy Policy.
Other Disclosures
We will not sell or share your data with other third parties, except in the following cases:
Any PII user data will be stored for 5 years.
You will be notified if your data is kept for longer than this period.
To protect your security, all data is only accessible to our employees. Our employees are bound by strict confidentiality agreements, and a breach of this agreement wouldmployee termination result in the e.
While we take all reasonable precautions to ensure that user data is secure, are protected, there always remains the risk and that users of harm. The Internet as a whole can be insecure at times, and therefore we are unable to guarantee the security of user data beyond what is reasonably practical.
We do not knowingly collect or use personal data from children under 16 years of age. If we learn that we have collected personal data from a child under 16 years of age, the personal data will be deleted as soon as possible. If a child under 16 years of age has provided us with personal data, their parent or guardian may contact our privacy officer.
If you would like to know if we have collected your personal data, how we have used your personal data, if we have disclosed your personal data and to whom we disclosed your personal data, if you would like your data to be deleted or modified in any way, or if you would like to exercise any of your other rights under the CASL and PIPEDA policy, please contact our privacy officer here: privacy@cxlab.health
Do Not Track ("DNT") is a privacy preferencethat you can set in certain web browsers. We do not track the users of our Site over time and across third-party websites and therefore do not respond to browser-initiated DNT signals.
In addition to the method(s) described in the How to Access, Modify, Delete, or Challenge the Data Collected section, we provide the following specific opt-out methods for the forms of collection, use, or disclosure of your personal data specified below:
A cookie is a small file stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.
This Privacy Policy may be amended from time to time in order to maintain compliance with the law and to reflect any changes to the our data collection process. When we amend this Privacy Policy we will update the"Effective Date" at the top of this Privacy Policy. We recommend that our users periodically review our Privacy Policy to ensure that they are notified of any updates. If necessary, we may notify users by email of changes to this Privacy Policy.
If you have any questions, concerns or complaints, you can contact our privacy officer, at privacy@cxlab.health
